Molly sat in the waiting room with dental phobia and a tremendous toothache. She was lucky she got an appointment so early to this coveted dentist. He had a reputation of always being on the clients’ side; stating that the … Continue reading
Jenny stared at the man in the dark glasses sitting 2 inches away from his computer. He was the first visually impaired person on the usability test for the new website they were developing. The only thing visible on his … Continue reading
What would you call the story of a user who wants to perform a task and fails? Some call it user scenarios but for me they are best describes as “situationas”. Situationas (or user scenarios) are stories that express user … Continue reading
Ellen talked to yet another annoyed client on the phone. “Did you know I had to wait on the phone for 40 minutes, listening to a stupid voice telling me I should start looking for information on your website?. If … Continue reading
Evan found himself surrounded by solutions. They were everywhere; on the floor, on his desk, in his briefcase. The ultimate scenario, right? Always having a solution whenever you might need one, he thought to himself and folded yet another paper … Continue reading
On this page you will find information about my latest story. The story might be difficult to read due to several reasons. If you need a higher contrast on the screen I suggest you adjust contrast in your web browser. … Continue reading
The project team was gathered in the project room. Every wall was covered with pictures of people that represented different user groups for the system they were about to build. – They are called Personas, the project manager announced, and … Continue reading
Sally was desperate to find a specific form to apply for sick leave. She had been told that she could find it on the ”Navigation is king” website. – Hmm, I don’t know what the form is called… and I … Continue reading
Peter was back online again. After intensive skiing in the mountains of Sälen he had a feeling he had achieved a top ranking today. At his profile page he could see that he finally set a new personal record by … Continue reading
Storytelling gives a deeper understanding of why things are the way they are. This article summarizes lessons learned from my experiences related to web concepts in 2011. A great solution needs a real problem Anyone can build a web site … Continue reading
Social Widgets powered by AB-WebLog.com.